Refund & Returns Policy
We want you to be completely satisfied with your purchase. Please read our policy below.
▶1. What is your return policy?
You can request a return within 7–10 days of receiving your order.
▶2. What items are eligible for return?
Items must be unused, in original condition, and with original packaging.
▶3. Which items are non-returnable?
Customized products, personal care items, and sale items are non-returnable.
▶4. How will I receive my refund?
Refunds are processed to your original payment method within 5–10 business days.
▶5. What if my refund is delayed?
Please check your bank or contact your payment provider. If needed, contact us.
▶6. Do you offer exchanges?
Yes, exchanges are only available for defective or damaged items.
▶7. Who pays for return shipping?
Customers pay return shipping unless the item is defective or incorrect.
▶8. Can I cancel my order?
Orders can be canceled within a limited time before shipping.