Shipping Policy – Navya Jewels
At Navya Jewels, we are committed to delivering your jewellery safely, securely, and on time. Every order is handled with care to ensure your piece arrives in perfect condition and reflects the elegance of our brand.
1. Order Processing
All orders are processed within 1–2 business days after confirmation. Once your order has been prepared and dispatched, you will receive a confirmation email with tracking information.
2. Domestic Shipping
We provide reliable domestic shipping across all major locations. Delivery typically takes 5–7 business days depending on your location.
3. International Shipping
Navya Jewels also offers secure international shipping. Delivery times may vary by destination but generally take between 10–15 business days.
4. Shipping Charges
Shipping costs are calculated at checkout based on your delivery location and order value. Occasionally, we offer complimentary shipping promotions during special events and sales.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor your package from dispatch until it reaches your doorstep.
6. Packaging
Every Navya Jewels order is carefully packaged in elegant jewellery boxes with protective materials to ensure safe delivery and a luxurious unboxing experience.
7. Delivery Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to weather conditions, customs processing, or courier service disruptions. In such cases, our team will assist you to ensure your order arrives safely.
8. Customer Support
If you have any questions regarding your shipment or delivery, please contact our customer support team through our website. We are always happy to assist you.